Tuesday, December 1, 2009

12-step plan

It's easy, really, to create a robust workplace, a dedicated work force and a rewarding climate in the office or factory. The Gallup Organization offers a 12-step plan that is not much different from the nurturing nature of a good day-care center. Based on polling of one million people, the top concern should be no surprise: I know what is expected of me. Clear expectations are a road map to success, Gallup found.

More Management Wisdom

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