More Things You Need to be Told

Sometimes you will forget the names of people you meet, say Honore McDonough Ervin and Lesley Carlin in their book The Etiquette Girls: More Things You Need to be Told (Berkley). When you draw a blank, do not hesitate to say the three most important words in human relations: I am sorry: “Then memorize the person’s name so you never make the same mistake again.”
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