Feedback

Feedback is essential for managers and subordinates. Mel Silberman and Freda Hansburg detail in Working PeopleSmart (Berrett-Koehler) the four elements of feedback: sincerity, specificity, safety and self-critique. Feedback can be wrong and dismissed. “You may have heard the adage ‘Feedback is a gift.’ Bear in mind that it is also a gift you can ‘return to the store’ if it just doesn’t fit.”
More Management Wisdom