In Managing Smart by Lynne Milgram, Alan Spector and Matt Tregor (Elsevier), the authors look to employee turnover to measure morale, as most companies do. Any trend is a challenge for supervisors: "Employee turnover is probably the best measure of morale. If you have selected the right employees and you still experience high turnover, then chances are there is poor supervision or that good employees tend to be given the wrong jobs."
More Management Wisdom
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