Companies should consider a Semco program, a Brazilian firm of 3,000 with virtually no turnover. In The Seven-Day Weekend (Portfolio/Penguin) author and Semco CEO Ricardo Semler details Seen From Below. Workers anonymously fill out a questionnaire, and rankings are shared: "We believe it is in (a manager's) best interest to realize when subordinates are not happy. People will not follow someone they don’t respect.”
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