In Nice Guys Can Get the Corner Office by Russ C. Edelman, Timothy R. Hiltabiddle and Charles C. Manz (Portfolio): "Allow critical comments to bounce off you by wearing 'armor' that protects you and your self-esteem from your work that is being evaluated and criticized. Take emotions out of the equation... make sure your brain is in gear before engaging your mouth."
More Management Wisdom
More Management Wisdom
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